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Excellent support

Excellent Supply provides the best commercial encapsulation carpet cleaning products and
the best customer support in the business. That's
a promise from the EncapMan himself, Rick Gelinas.

At Excellent Supply my staff and I are here to assist you with absolutely everything related to your commercial carpet cleaning business. I am proud of my team of “Encap Professionals”. Together we can provide you with technical assistance based on “real world” experience cleaning commercial carpet and floor care. Our prices are among the lowest in the industry. We will do everything we can to assure that you will be not only satisfied - but thrilled with your experience with Excellent Supply! We look forward to serving you.

Get your commercial carpet cleaning supplies with
free UPS Ground shipping on all online orders over

At Excellent Supply you can save money with Free Shipping. Ground shipping in the contiguous 48 states for eligible items. Qualifying orders must be over $350. Some machines are shipped via freight and are not included in the Free Shipping program.

Guarantee - commercial carpet cleaning supplies from a
company you can trust!
If you’re not 100% satisfied with any item that you purchased from Excellent Supply, simply return the item for a full credit, replacement, or refund within 30 days of receiving the item! There’s never a hassle! We want you to feel secure when you order from us, that’s why we back up every purchase with a total satisfaction guarantee.
  • Please make sure that the items are returned in the original packaging and in the condition you received them.
  • A full refund will be applied to the purchase price of the returned item.
  • Return shipping will be reimbursed on all items except machines, extractors, vacuums, pile lifters, and ramps.
  • Once your return is received and inspected your refund will be processed and a credit will be applied to your credit card or original method of payment within 7 days.
  • Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
  • We reserve the right to deny warranty claims on any equipment that is not returned in original condition and /or original packaging.

Please call us at 1-800-330-1888 for return instructions.

We’re pleased to deliver excellent products with a solid guarantee and the best customer service in the industry.

At Excellent Supply we offer a 6 Months Interest Free credit card to our customers. There's no interest if it's paid off within 6 months, so it's a great way to extend your purchasing power. Call us at 1-800-330-1888 for details and to apply for an Excellent Supply card.

That's for visiting the commercial carpet cleaning
supply company with OCCD (Obsessive Commercial Carpet

Thank you for stopping by. From everyone here at Excellent Supply we sincerely thank you for your interest and for your continued support. We’re happy to assist you any way that we can.

A Final Word From Rick Gelinas "The Encapman"

I've been involved with the commercial cleaning industry since I started my first cleaning business "Pioneer Maintenance" back in 1982 when I was 21. I later changed the company name to Kleenstep as we continued to grow our commercial carpet cleaning and floor care business in West Central Florida. 

During my first couple of decades in business, I searched high and low for a more efficient way to clean commercial carpets. I eventually discovered the encapsulation carpet cleaning method combined with the Cimex machine. The commencement of the "encapsulation" carpet cleaning method began from that discovery, dating back to around the year 2000. The rest is history.

Through my involvement with commercial carpet cleaning, I went on to establish the Excellent Supply company providing commercial carpet cleaning equipment, cleaning detergents, and encapsulation products. And with the help of some very bright chemists, we also developed a line of encapsulation carpet cleaning products called RELEASIT. Releasit has become the favorite brand of encapsulation detergents for many cleaning contractors and is considered the benchmark for encapsulation in the carpet cleaning industry.

I'm pleased to share what I’ve learned with cleaners around the world, helping them if I can. The carpet cleaning industry is in an exciting place with the advent of encapsulation technology. I’m excited to be involved with this development, and to have had a share in pioneering this effective and environmentally friendly cleaning method.

Our entire staff at Excellent Supply stand ready to assist you as you grow your commercial carpet cleaning business. Our team of Encap Professionals shares the same passion for the cleaning industry that I have. We invite you to put our passion for commercial carpet care and knowledge of this industry to work for your company.  We look forward to serving you!